YOUR QUESTIONS, OUR ANSWERS: EVERYTHING YOU NEED TO KNOW ABOUT SECURITY AND SELF-DEFENCE

Shipping Policy

Our priority is the client’s satisfaction; We try our best to ship items as fast as our limitation permits. For preparing ready to deliver your Items or its Packing, We always give instant delivery though our agent, your order will be delivered at your home within 3 to 5 days in the city and 10 days for International Order.

SHIPPING METHODS 

Security and Self Defence offers the following shipping options, which may vary by item and location:

Standard Shipping

  • Shipping within 3 days after orders is placed:
  • Standard Shipping is typically the default checkout setting by our delivery carrier. Your items are expected to be delivered within 03 days after the items have been picked up by the delivery carrier. 
  • No Refunds after 24 hours
  • Our delivery carrier will deliver the package at your home
  • If your order has more than one items then your order may ship in multiple packages so that we can deliver your order with the best faster option.

Discount on Shipping

  • Every new user can get 50% discount on his/her first purchase. You can also get discount on shipping, free of cost shipping, if your order meats free shipping criteria. Discounts are available on the following orders.
  • First order of every user
  • More than R5,000.00 Purchase made
  • Multiple orders
  • Discount Coupons
  • The discount will be displayed and applied at checkout. Discount may not be applied to previous orders. Ineligible carts will not be shown an option to consolidate and will not receive the discount. Discount will be applied with the provided coupons.

Sales Tax

You agree that you are responsible for any duty, taxes, and customs requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase and shipping them internationally. 

Payment Methods

We accept the following forms of payment: 

  • Credit Card (Visa, MasterCard, American Express) 
  • Debit Card (Visa, MasterCard) 
  • Paypal 
  • Paypal Credit 
  • Payfast
  • Bank Transfer 

Note

If you pay by credit card or debit card, we will receive temporary authorization to charge your card once you have completed the payment process. We will charge you when we ship your order or when the temporary authorization ends, whichever comes first.


If a PayPal dispute occurs before shipment, the order will be held because PayPal will withhold payment under such circumstances. Please settle the dispute to proceed with the order. 

Wrong Address

If there is happened you have miss-spelled or auto-filled in an incorrect address, and you have notified it within one hour then email us on info@securityandselfdefence.co.za, we will correct your address, but if you told us after the one day, then there will be a risk to deliver it on the wrong address. 


If you have any queries or want to get more information about our Shipping Policy, you will be most welcome and can email us on the provided email address: info@securityandselfdefence.co.za

Refund and Returns Policy

Last updated: September 17, 2021

Overview

Thank you for purchasing the product from https://securityandselfdefence.co.za/ which is operated by Security and Self Defence Website. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, We invite You to review our Returns and Refunds Policy.


The following terms are applicable for any products that You purchased with Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so. We are giving the golden chance to our clients, if they have change their decision after filling the order, may cancel the payment before delivery.


The deadline for cancelling an Order is 24 hours from the time on which we received the Order Form or on which a third party you have appointed, who is not the carrier, takes possession of the Package delivered. Remember, Registration / Subscription / Processing Fees will never be returned; only the Item price will be Refunded / Returns according to the Site Rules and Regulations.


To exercise Your right of cancellation, You must inform Us of your decision through a clear statement. In this period all the reclamation can be done by writing us email with providing the following data:


Your Security and Self Defence ID

First & Last Name

Amount deposited date


When we received your cancelation / refund request, we will review your case weather refunding request is accepted or not. You can inform us of your decision by sending email on mentioned below Email address:


By email: info@securityandselfdefence.co.za

Conditions for Returns / Refunds Policy

The Amount which are eligible for return please make sure that:

  • Your Item’s Price will be returned according to the Site Rules and Regulations.
  • Only the Item’s price will be refunded by Security and Self Defence within 24 hours after Purchasing.
  • If you are applied for refund after due time then price will not be returned.
  • Registration Fees never be returned.
  • Signup Charges never returned.
  • The Subscription Fees also not able to return.
  • Only Product Price is eligible to return.
  • If Product is not in good condition or its packing is damaged then it’s will not be refunded.
  • The processing fees will not be refunded by Security and Self Defence site after purchasing the product.


We reserve the right to refuse returns of any amount/subscription/charges that does not meet the above return conditions in our sole discretion. We will notify you by email when your return has been processed.


We will use the same means of payment as You used for the Order, and You will not incur any amount for such reimbursement. We always try to satisfy our customers but still if you have any query about the refund policy, then you can contact us by email: info@securityandselfdefence.co.za.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:


Business Address :

Security and Self Defence

Shop No F059 Mall of the South Klipriver Road Johannesburg


+27 65 170 4204


Admin email : info@securityandselfdefence.co.za

Use webpage : https://securityandselfdefence.co.za/contact-us/

Privacy Policy

Introduction

At Security and Self Defence website you can buy different types of Pistols for your defence, site is accessible from https://securityandselfdefence.co.za/ one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Security and Self Defence and how we use it.



If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities. It is valid for visitors to our website about the information that they shared and collect in Security and Self Defence. This policy does not apply to any information collected offline or via channels other than this website.

Consent

By using our website, you now consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you asked to provide and the reasons why you asked to ensure it will be made clear to you at the point we ask you to submit your personal information.


If you contact us directly, we may receive additional information about you. Such as your name, email address, phone number, the contents of the message and attachments you may send us.


When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Send you emails
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Find and prevent fraud

Log Files

The Site Security and Self Defence follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the data is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Security and Self Defence uses ‘cookies’. These cookies used to store information, including visitors’ preferences and the pages on the site that the visitor accessed or visited. The data used to optimize the users’ experience by customizing our web page content based on visitors’ browser type or other information.


For more general information on cookies, please read “What Are Cookies”.

GOOGLE DOUBLECLICK DART COOKIES

Google is one of a third-party vendor on our Security and Self Defence website. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to https://securityandselfdefence.co.za/ website and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Cookies and Web Beacons

Google is one of a third-party vendor on our Security and Self Defence website. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to https://securityandselfdefence.co.za/ website and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Our Advertising Partners

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Security and Self Defence.


Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that used in their respective advertisements and links that appear on Security and Self Defence, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies used to measure the effectiveness of their advertising campaigns and to personalize the advertising content that you see on websites that you visit.


Note that Security and Self Defence has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

The Privacy Policy of Security and Self Defence Website does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of specific options.


You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can found at the browsers’ respective websites. What Are Cookies?

CCPA Privacy Rights

Under the CCPA, among other rights, all consumers have the right to:

  • Request that a business that collects a consumer’s data disclose the categories and specific pieces of personal data that a company has collected about consumers.
  • Request that a business deletes any personal data about the consumer that a company has collected. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:


  • The right to access – You have the right to request copies of your data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.
  • The right to erasure – You have the right to request that we erase your data under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your data under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your data under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and monitor and guide their online activity.


Our Site Security and Self Defence does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to remove such information from our records promptly.

Terms and Conditions Policy

Terms of Use

By accessing Security and Self Defence a Website, which is accessible from https://securityandselfdefence.co.za/, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable international/local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law.

Use of Contents

All available contents on our Security and Self Defence Website are unique and registered with us; therefore, the use of our logos, shapes, or any contents is prohibited for all publishers. If anyone violated the terms and conditions and use our material, we will take strictly action against the defaulters according to international/local laws.

Disclaimer

All the materials on Security and Self Defence Website are provided “as is”. Site makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, this site does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

Limitations

Security and Self Defence Website or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Security and Self Defence Website, even if our social media site or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Revisions and Errata

Security and Self Defence Website or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Security and Self Defence Website, even if our social media site or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Links

Admin has not reviewed all of the sites linked to its Security and Self Defence Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by admin of the site. The use of any linked Website is at the user’s own risk.

Terms of Use Modifications

Site owner may revise these Terms of Use for its Security and Self Defence Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.


The business, Security and Self Defence Website, invested companies have reserved rights to revise Terms and Conditions at any time by updating this page with/without intimation to the visitors. You should visit this page regularly to tally yourself about the Terms and Conditions because they are necessary for all users of the Website/App.

Governing Law

Any claim related to Security and Self Defence which is a Business and opinion Site shall be governed by the International/local laws without regards to its conflict of law provisions.

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