Refund and Returns Policy

Overview

Return and Refund Policy

Last updated: September 17, 2021

Thank you for purchasing the product from https://securityandselfdefence.co.za/ which is operated by Security and Self Defence Website. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, We invite You to review our Returns and Refunds Policy.

The following terms are applicable for any products that You purchased with Us.

  1. Your Order Cancellation Rights

You are entitled to cancel Your Order within 24 hours without giving any reason for doing so. We are giving the golden chance to our clients, if they have change their decision after filling the order, may cancel the payment before delivery.

The deadline for cancelling an Order is 24 hours from the time on which we received the Order Form or on which a third party you have appointed, who is not the carrier, takes possession of the Package delivered. Remember, Registration / Subscription / Processing Fees will never be returned; only the Item price will be Refunded / Returns according to the Site Rules and Regulations.

To exercise Your right of cancellation, You must inform Us of your decision through a clear statement. In this period all the reclamation can be done by writing us email with providing the following data:

Your Security and Self Defence ID
First & Last Name
Amount deposited date

When we received your cancelation / refund request, we will review your case weather refunding request is accepted or not. You can inform us of your decision by sending email on mentioned below Email address:

By email: info@securityandselfdefence.co.za

  1. Conditions for Returns / Refunds Policy

The Amount which are eligible for return please make sure that:
Your Item’s Price will be returned according to the Site Rules and Regulations.
Only the Item’s price will be refunded by Security and Self Defence within 24 hours after Purchasing.
If you are applied for refund after due time then price will not be returned.
Registration Fees never be returned.
Signup Charges never returned.
The Subscription Fees also not able to return.
Only Product Price is eligible to return.
If Product is not in good condition or its packing is damaged then it’s will not be refunded.
The processing fees will not be refunded by Security and Self Defence site after purchasing the product.

We reserve the right to refuse returns of any amount/subscription/charges that does not meet the above return conditions in our sole discretion. We will notify you by email when your return has been processed.

We will use the same means of payment as You used for the Order, and You will not incur any amount for such reimbursement. We always try to satisfy our customers but still if you have any query about the refund policy, then you can contact us by email: info@securityandselfdefence.co.za.

  1. Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

Business Address :
Security and Self Defence
Shop No F059
Mall of the South Klipriver Road
Johannesburg

+27 65 170 4204

Admin email : info@securityandselfdefence.co.za
Use webpage : https://securityandselfdefence.co.za/contact-us/

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